Domestic U.S. shipping is offered at a flat rate of $15.
Hooked On Bioscience
SHIPPING POLICY
This Shipping Policy explains how Hooked On Bioscience processes, dispatches, and delivers orders for products supplied strictly for research and laboratory use only.
Orders over $199 qualify for free shipping and this offer is shown clearly.
Processing is usually 24 to 48 hours with standard shipping in 3 to 5 business days.
Shipping Rules
Domestic shipping is structured to keep checkout expectations clear and encourage stronger order value.
- Flat rate shipping: $15.
- Free shipping on orders over $199.
- Free shipping messaging is displayed clearly to encourage higher order value.
- Standard shipping speed: 3 to 5 business days.
- Processing time: 24 to 48 hours.
- Same-day or next-day processing is preferred when possible.
Domestic Shipping Only
Shipping is currently limited to domestic U.S. destinations.
Hooked On Bioscience currently ships only within the United States. No international shipping is available at this time. Orders submitted with unsupported destinations may be cancelled before dispatch.
Processing Time
Orders are generally processed within 24 to 48 hours before carrier handoff.
Processing begins after payment authorization and internal review are complete. Orders are not considered shipped until they have been transferred to the carrier. Same-day or next-day processing is preferred when possible, but timing may extend during holidays, elevated order volume, inventory review, or fraud-prevention screening.
Delivery Estimates
Standard shipping timelines are estimates and may shift based on carrier conditions.
Standard delivery is generally estimated at 3 to 5 business days after dispatch. Shipping estimates shown on the site, at checkout, or in order communications are provided for convenience and are not guaranteed unless explicitly stated otherwise.
Tracking
Every order includes tracking and an automatic shipment notification.
A tracking number is required for all orders. Once a shipment is dispatched, Hooked On Bioscience sends an automatic tracking email notification so customers can monitor carrier updates. Tracking activity is controlled by the carrier and may not update immediately or in real time.
Address Accuracy
Customers are responsible for entering complete and accurate shipping information.
Hooked On Bioscience is not responsible for delays, returns, losses, or additional costs caused by incomplete, incorrect, or undeliverable shipping information supplied at checkout. Please review the shipping address carefully before submitting your order.
Delays & Missing Packages
Shipping delays and delivery issues should be reviewed promptly with supporting details.
If an order is delayed, arrives damaged, appears incomplete, or shows another shipping issue, contact Hooked On Bioscience as soon as possible with the order number and any available tracking details or package photos. Resolution review may include shipment scans, delivery status, and package condition.
Research Use Only
All products are supplied strictly for laboratory and research use only.
Products sold by Hooked On Bioscience are not for human consumption, clinical use, veterinary use, or any diagnostic, therapeutic, or treatment-related purpose.